Satisfaction Guarantee

As a director or owner of a small or medium size business you need to be sure you are getting the best help and advice and the best value for money

That’s why Zemaitis Associates offers a Satisfaction Guarantee Scheme so you can ‘try before you buy’.

Your initial consultation is FREE. If you decide to go ahead, the project(s) will be defined: we draw up a brief schedule confirming the work, costs and timescales.

It is not until a project has been started and you confirm that you are happy with the work, do we consider the job has got the ‘go-ahead’. Only then can you see how we operate and how we will bring value to your business.

Zemaitis Associates does not ask for ‘money up front’. So, if at this initial stage you feel that this isn’t right for you, we will stop work and there will not be any invoice or payment due. We will agree to redefine or stop the project – whichever you prefer.

This no-quibble guarantee provides assurance that you will receive practical, value for money support.

Tony Zemaitis - Tony Zemaitis Associates Ltd“We are confident in providing total customer satisfaction. This is why we offer clients a satisfaction guarantee scheme so you to try before you buy.

“Also all clients get free sales, marketing & tendering advice via our free helpline service.”

Tony Zemaitis, Managing Director

Zemaitis Associates is a Member of the Institute of Consulting (part of the Chartered Management Institute) . This accreditation provide you with reassurance of the company’s professionalism. The consultancy was named winner in the SME News 2019 Southern Business Awards for Best SME Tendering & Marketing Consultancy.

Stanford & Green

“We scored the highest marks in the PQQ, the second highest in the tender and won a place on a multi-council framework agreement. Thanks for your help – we couldn’t have done it without you!”

Martin Stanford, Managing Director
bpe

“I owe a debt of gratitude to Tony Zemaitis who helped us through the whole tender process (PQQ, tender and short-list presentation stages) which resulted in BPE winning a framework agreement supporting a major site investment programme with a key client. Thoroughly recommended!”

Mike Brown, Managing Director
involve

“Tony Zemaitis brought clarity to the tendering process and provided great hands-on support helping us to meet a tight deadline. His depth of experience and gentle manner enabled him to point out the subtle changes in approach needed to make an enormous difference to the final submission. An asset to any business faced with a daunting tender process.”

Gerrie Hudson, Client Director
Smile Windsceens

“When we needed a sales and marketing consultant to help with copywriting, Tony Zemaitis came highly recommended. I am pleased to say that he quickly understood our industry and his ability to focus on customer-needs when writing sales copy was spot on. I’m looking forward to working with Tony on future projects.”

Tim Morrow, Managing Director
district enforcement

“Getting the Medway Council contract was a huge win! We beat some of our biggest competitors to secure this prestigious contract. This was the first tender that you helped us with and I could see straight away how you improved our approach to bid writing. We are looking forward to winning more tenders with Zemaitis Associates.”

Dyl Kurpil, Managing Director
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