Satisfaction Guarantee

Tony Zemaitis - Tony Zemaitis Associates Ltd

“We are confident in providing total customer satisfaction. This is why we offer clients a satisfaction guarantee scheme so you to try before you buy.

“Also all clients get free sales, marketing & tendering advice via our free helpline service.”

Tony Zemaitis, Managing Director

As a director or owner of a small or medium size business you need to be sure you are getting the best help and advice and the best value for money

That’s why Zemaitis Associates offers a Satisfaction Guarantee Scheme so you can ‘try before you buy’.

Your initial consultation is FREE. If you decide to go ahead, the project(s) will be defined: we draw up a brief schedule confirming the work, costs and timescales.

It is not until a project has been started and you confirm that you are happy with the work, do we consider the job has got the ‘go-ahead’. Only then can you see how we operate and how we will bring value to your business.

Zemaitis Associates does not ask for ‘money up front’. So, if at this initial stage you feel that this isn’t right for you, we will stop work and there will not be any invoice or payment due. We will agree to redefine or stop the project – whichever you prefer.

This no-quibble guarantee provides assurance that you will receive practical, value for money support.

Whyte & Co

“Tony has worked with Whyte & Co to help fine-tune our tender process and improve our bid writing. Most recently he supported us in winning a tender which enabled us to renew one of our biggest contracts with a London Council. This is a great endorsement of the value he can add to a business.”

Paul Whyte, Partner

“As Lawtech grows, it looks to win higher-value, more complex tenders. Tony Zemaitis ran a series of four in-depth tendering workshops for our bid team to help us develop our tendering process to meet this challenge. Gaining additional points within bids is the difference between success and heroic failure – this was the key target of the workshop. Team feedback was very positive, and we’ve already seen significant progress in our PQQs and tender submissions. We look forward to working with Tony in future to continually improve our bids.”

Leigh Renak, Financial and Customer Service Director
Walker Construction (UK) Ltd

“The tender training and evaluation feedback have proved to be highly successful! Following the training, we’ve radically changed and updated our style of writing and upgraded our whole tendering process. This has resulted in a dramatically improved hit rate on both Pre-Qualification Questionnaires and Tender Submissions across the industry sectors in which we operate (building, civil, rail). Also, I would state that the team engaged with your positive attitude and found your feedback on previous submissions to be very constructive.”

Alan Leigh, Technical & Business Development Manager
The SES Group

“The PQQ & tender training went down very well with the team and we’ve already had our first success applying your techniques! Improved qualifying has helped us to focus on better opportunities, the bid team are now all singing off the same hymn-sheet so we are working much smarter. If you want to improve your tendering success, I can highly recommend speaking to Zemaitis Associates about their PQQ & tender training.”

Rob Kennedy, Security Operations Manager
Ellis Building Contractors Limited (now Vulcan Ellis Ltd)

“The in-house training on PQQs and tenders that you delivered was excellent. Feedback from the bid team was very good. The training day helped everyone to understand tendering best practice and we’ve already put some of your suggested improvements in place.”

Zoe Wilson, Business Development Manager
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