Satisfaction Guarantee

As a director or owner of a small or medium size business you need to be sure you are getting the best help and advice and the best value for money

That’s why Zemaitis Associates offers a Satisfaction Guarantee Scheme so you can ‘try before you buy’.

Your initial consultation is FREE. If you decide to go ahead, the project(s) will be defined: we draw up a brief schedule confirming the work, costs and timescales.

It is not until a project has been started and you confirm that you are happy with the work, do we consider the job has got the ‘go-ahead’. Only then can you see how we operate and how we will bring value to your business.

Zemaitis Associates does not ask for ‘money up front’. So, if at this initial stage you feel that this isn’t right for you, we will stop work and there will not be any invoice or payment due. We will agree to redefine or stop the project – whichever you prefer.

This no-quibble guarantee provides assurance that you will receive practical, value for money support.

Tony Zemaitis - Tony Zemaitis Associates Ltd“We are confident in providing total customer satisfaction. This is why we offer clients a satisfaction guarantee scheme so you to try before you buy.

“Also all clients get free sales, marketing & tendering advice via our free helpline service.”

Tony Zemaitis, Managing Director

Zemaitis Associates is a Member of the Institute of Consulting (part of the Chartered Management Institute) . This accreditation provide you with reassurance of the company’s professionalism. The consultancy was named winner in the SME News 2019 Southern Business Awards for Best SME Tendering & Marketing Consultancy.

Medway Council

“Medway Council has held a series of Supplier Engagement Events and Tony Zemaitis has run all of the Tender Training Workshops as part of this programme. These have been provided in a highly professional manner and pitched in just the right way for the wide variety of businesses attending these events.”

Carl Rogers, Head of Category Management - Place & Projects
Autism Initiatives

“They provided great advice and excellent hands-on support in helping the charity with a very important tender. Most importantly, we now have a far better understanding of how to tender.”

Janice Howard, Finance Director
BMH Contract Services

“They helped us to achieve very high scores in the PQQ, tender and presentation stages of two bids for a major housing association, this resulted in us retaining our two biggest contracts. Their support was invaluable and is highly recommended to anyone having to deal with major tenders.”

Keith Bicknell, Managing Director

“The in-house training on PQQs and tenders that you delivered was excellent. Feedback from the bid team was very good. The training day helped everyone to understand tendering best practice and we’ve already put some of your suggested improvements in place.”

Zoe Wilson, Business Development Manager

“When looking for tender consultants to help us with a pre-qualification questionnaire we selected Zemaitis Associates as they looked to be the best in the marketplace. I am pleased to say that Tony Zemaitis did not disappoint. Very helpful, practical advice and great value for money.”

Jas Denny, Director
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