The next few blogs will be looking at responding to tender questions, PQQs, RFPs etc.
Here are some real basic must-dos – these relate to the earlier blog Tenders and PQQs – Most Common Mistakes
Answer all the questions
Simply put – don’t leave any gaps. If you do, you cannot get marked and that means zero points / no score.
Answer the question
Don’t fudge an answer – if you are not sure then ask.
Also check that you have really answered what is being asked – not what you think is being asked.
Tell the truth!
It’s often tempting to give the answer that is expected eg: “Is your company ISO 9001 accredited?” Too many companies have responded: “The company is in the process of getting 9001 accreditation”. Buyers know this normally translates to “No and no intention of getting it unless you really push me”.
Therefore give a positive response by adding when it is due to be completed (if you really are in the process) or state that you do not have 9001 but do have quality processes in place / would be willing to get it… or just say no. NB if it is a mandatory requirement, then you may just have to pull out.
Provide all the information requested
Double check that everything is included – buyers cannot give good marks to nothing. A typical issue here is not enclosing correct company accounts, insurance documents or policies etc.
Keep to the point
Make sure that you are really answering the question and be concise. Copying and pasting a similar question without prudent editing can often lead to meandering and inaccurate answers… again risking low scores.
As always, any thoughts or comments are always appreciated.
Now read Responding to Tender Questions (Part 2).